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Configuring Your Email Client for IMAP

Email settings may differ from program to program, but all email clients require the same basic information in order to function.

Below is a list of the various pieces of information required by most email clients. If you have difficulty configuring your particular email software, please refer to the documentation that came with that program, or contact the manufacturer of the software.

IMAP Mail Account

Some email clients support other protocols besides the Internet Mail Access Protocol (IMAP). If your program asks you which type of email box you are using, select the option for IMAP email.

If your program requires an IMAP mail account, simply type in your email address.

Address, Return Address, Reply-To Address

All email software requires you to provide your email address. Some also allow you to also specify a separate address to reply from. In most cases this will be the same as your regular email address.

UserID/Username

Provide the username you chose when you created your mail account in this area.

Password

Provide the password you chose when you created your IMAP account in this area. Some programs do not ask for the password until you check your mail.

IMAP Server Name, Incoming Server Name

Unix hosting customers should enter YourDomainName.com; Windows hosting customers should enter mail.YourDomainName.com.

SMTP Server Name, Outgoing Server Name

In most cases this will also be mail.YourDomainName.com, or YourDomainName.com, respectively. However, you may choose to use your ISP's SMTP server instead of your domain name if you wish.

Instructions for Specific Email Clients

Microsoft Outlook Express - Mozilla (Netscape 6) - Netscape Communicator

Microsoft Outlook Express

  1. Open Microsoft Outlook Express, click on the "Tools" menu and select "Accounts..."
  2. Click on the "Add..." button and select "Mail..."
  3. From this point you will be prompted for the following information:
    • Display name: The name you'd like on your out-going messages. For example, if you type "ABC Support Desk" all messages from you will appear to be from ABC Support Desk.
    • E-mail address: Your email address.
    • My incoming mail server is a (choose IMAP) server
    • Incoming mail: Unix customers - YourDomainName.com, Win2000 customers - mail.YourDomainName.com
    • Outgoing mail (SMTP) server: either enter the SMTP server provided by your dial-up ISP or: UNIX customers - YourDomainName.com, Win2000 customers - mail.YourDomainName.com
    • Account name: Your username, Win2000 customers must use UserName@YourDomainName.com
    • Password: Your password.
  4. When you close the mail-account creator, Outlook Express will ask you "Do you want to download folders?", say "No".
  5. Open the mailbox properties and specify the Root Folder Path to be "INBOX" (all caps, and without the quotes) and go to the IMAP tab.
  6. Save the account and refresh the folder list.

For information about Microsoft Outlook Express click here.

Mozilla (Netscape 6)

  1. Open the mail manager by clicking on the "Tasks" menu and choosing "Mail"
  2. Go to "Edit" and choose "Mail/News Account Settings"
  3. Click "New Account" and supply the following information:
    • Choose "ISP or mail provider" and hit "Next"
    • Your Name: The name you'd like on your out-going messages. For example, if you type "ABC Support Desk" all messages from you will appear to be from ABC Support Desk.
    • Email Address: Your email address
    • Server Type: Choose "IMAP" and hit "Next"
    • Server Name: Unix customers - YourDomainName.com, win2000 customers - mail.YourDomainName.com
    • User Name: Your username, win2000 customers must use UserName@YourDomainName.com
    • Account Name: Whatever you wish
  4. Click "Finish"

Netscape Communicator

 Navigator 4.5+
  1. Open Netscape, click on the "Edit" menu and choose "Preferences...".
  2. Open the "Mail & Newsgroups" section and click on "Identity".
    • Your name: The name you'd like on your out-going messages. For example, if you type "ABC Support Desk" all messages from you will appear to be from ABC Support Desk.
    • Email address: Your email address.
  3. Open the "Mail & Groups" section, and click on "Mail Server". Note: If you already have a POP account created, you must remove it to access your account via IMAP.
    • Click on the "Add" button.
    • Server name: Unix customers - YourDomainName.com, win2000 customers - mail.YourDomainName.com
    • Server type: IMAP Server
    • User name: Your username, win2000 customers must use UserName@YourDomainName.com
    • Go to the "Advanced" tab and make sure "Show only subscribed folders" is unchecked
    • Click "Ok"
  4. Back on the Preferences windows, specify:
    • Outgoing mail (SMTP) server: either enter the SMTP server provided by your ISP or: UNIX customers - YourDomainName.com, win2000 customers - mail.YourDomainName.com
    • Outgoing mail server username: Your username, win2000 customers must use UserName@YourDomainName.com

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