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Configuring Your Email Client for POP

Email settings may differ from program to program, but all email clients require the same basic information in order to function.

Below is a list of the various pieces of information required by most email clients. If you have difficulty configuring your particular email software, please refer to the documentation that came with that program, or contact the manufacturer of the software.

POP Mail Account

Some email clients support other protocols besides the Post Office Protocol (POP). If your program asks you which type of email box you are using, select the option for POP email.
If your program requires a POP mail account, simply type in your email address.

Address, Return Address, Reply-To Address

All email software requires you to provide your email address. Some also allow you to also specify a separate address to reply from. In most cases this will be the same as your regular email address.

UserID, POPID, Username

Users with Win2000 Hosting accounts, or Email Only Hosting Accounts need to use:

UserName#YourDomainName.com for Microsoft Outlook, Outlook Express & Pegassus.

UserName#YourDomainName.com - for Netscape Mail

UserName#YourDomainName.com@Mail.YourDomainName.com for Eudora Light and Eudora Pro

Password

Provide the password you chose when you created your POP account in this area.
Some programs do not ask for the password until you check your mail.

POP Server Name, Incoming Server Name

Win2000 customers should enter mail.your-domain-name for the POP or Incoming server name (example: mail.mydomain.com). Unix customers should enter your-domain-name (example: mydomain.com).

SMTP Server Name, Outgoing Server Name

In most cases this will also be mail.your-domain-name. However, you can choose to use your dial-up ISP's SMTP server instead of your domain name.


Instructions for Specific Email Clients

Eudora Lite - Eudora Pro - Microsoft Outlook - Microsoft Outlook Express - Netscape - Pegasus Mail

Eudora Lite

  1. Open Eudora, click on the "Tools" menu and then select "Options".
  2. Select "Getting Started" from the tool bar on the left side of the box.
    • POP account: Your email address, win2000 hosting customers must use this format - UserName#YourDomainName.com@Mail.YourDomainName.com
    • Real name: The name you'd like on your out-going messages. For example, if you type "ABC Support Desk" all messages from you will appear to be from ABC Support Desk.
    • Return address: In most cases this will be your email address.
    • Connection method: In most cases, this will be Winsock (Network, PPP, SLIP)
  3. Next, select "Hosts" within the tool bar.
    • POP account: Your email address, win2000 customers must use this format - UserName#YourDomainName.com@Mail.YourDomainName.com
    • SMTP: either enter the SMTP server provided by your ISP or: UNIX customers - YourDomainName.com, win2000 customers - Mail.YourDomainName.com
For more information about the Eudora email clients click here.

Eudora Pro

  1. Open Eudora, click on the "Tools" menu and then select "Options".
  2. Select "Getting Started" from the tool bar on the left side of the box.
    • Real name: The name you'd like on your out-going messages. For example, if you type "ABC Support Desk" all messages from you will appear to be from ABC Support Desk.
    • Return Address: In most cases this will be your email address.
    • Mail server (incoming): Unix customers - YourDomainName.com, win2000 customers - Mail.YourDomainName.com
    • Login name: Your username, win2000 customers must use this format - UserName#YourDomainName.com@Mail.YourDomainName.com
    • SMTP server (outgoing): either enter the SMTP server provided by your ISP or: UNIX customers - YourDomainName.com, win2000 customers - Mail.YourDomainName.com
For more information about the Eudora email clients click here.

Microsoft Outlook

  1. Open Microsoft Outlook:
    • In Outlook 97: click on the "Tools" menu and choose "Services".
    • In Outlook 98: click on the "Tools" menu and choose "Accounts".
    • In Outlook 98 Internet Edition: click on the "Tools" menu, choose "Accounts", "Add", "Mail".
  2. Highlight "Internet Mail" and then push the "Properties" button.
  3. Fill in the correct information as indicated below:
    • Full name: The name you'd like on your out-going messages. For example, if you type "ABC Support Desk" all messages from you will appear to be from ABC Support Desk.
    • Email address: Your email address.
    • Internet mail server: Unix customers - YourDomainName.com, win2000 customers - Mail.YourDomainName.com
    • Account name: Your username, Win2000 & Email Only Hosting customers must use UserName#YourDomainName.com
    • Password: Your password.
  4. Then click on the "Advanced Options" button and type in your outgoing SMTP server information: either enter the SMTP server provided by your ISP or: UNIX customers - YourDomainName.com, win2000 customers - Mail.YourDomainName.com
For information about Microsoft Outlook click here.

Microsoft Outlook Express

  1. Open Microsoft Outlook Express, click on the "Tools" menu and select "Accounts..."
  2. Click on the "Add..." button and select "Mail..."
  3. From this point you will be prompted for the following information:
    • Display name: The name you'd like on your out-going messages. For example, if you type "ABC Support Desk" all messages from you will appear to be from ABC Support Desk.
    • E-mail address: Your email address.
    • My incoming mail server is a (choose POP3) server
    • Incoming mail: Unix customers - YourDomainName.com, win2000 customers - Mail.YourDomainName.com
    • Outgoing mail (SMTP) server: either enter the SMTP server provided by your ISP or: UNIX customers - YourDomainName.com, win2000 customers - Mail.YourDomainName.com
    • Account name: Your username, Win2000 & Email Only Hosting customers must use UserName#YourDomainName.com
    • Password: Your password.
  4. When you return to the "Internet Accounts" dialog box select your email account and then click on the "Properties" button.
  5. In the "Properties" window select the "Servers" tab and check the "Outgoing Mail Server / My server requires authentication" box.
  6. Click on the "Settings" button and then choose the "Use same settings as my incoming mail server" option.
For information about Microsoft Outlook Express click here.

Netscape

 Navigator 3.x
  1. Open Netscape, click on the "Options" menu and select "Mail and News Preferences...".
  2. Click on the "Servers" tab at the top of the dialog box.
    • Outgoing Mail Server: either enter the SMTP server provided by your dial-up ISP or: UNIX customers - YourDomainName.com, win2000 customers - Mail.YourDomainName.com
    • Incoming Mail Server: Unix customers - YourDomainName.com, win2000 customers - Mail.YourDomainName.com
    • POP3 User Name: Your username, win2000 customers must use UserName#YourDomainName.com
  3. Click on the Identity tab at the top of the dialog box.
    • Name: The name you'd like on your out-going messages. For example, if you type "ABC Support Desk" all messages from you will appear to be from ABC Support Desk.
    • Your Email: Your email address.
    • Reply-to Address: In most cases this will be your email address.
 Communicator 4.0x
  1. Open Netscape, click on the "Edit" menu and select "Preferences...".
  2. Open the "Mail & Groups" section, and click on "Mail Server".
    • For Mail Server User Name: Your username, win2000 customers must use UserName#YourDomainName.com
    • For Outgoing Mail (SMTP) Server: either enter the SMTP server provided by your dial-up ISP or: UNIX customers - YourDomainName.com, win2000 customers - Mail.YourDomainName.com
    • For Incoming Mail Server: UNIX customers - YourDomainName.com, win2000 customers - Mail.YourDomainName.com
  3. Click on the Identity in left column.
    • For Your Name: enter your name.
    • For Email Address: enter the email address for the POP mailbox.
    • For Reply-to Address: enter your email address.
 Communicator 4.5+
  1. Open Netscape, click on the "Edit" menu and choose "Preferences...".
  2. Open the "Mail & Newsgroups" section and click on "Identity".
    • Your name: The name you'd like on your out-going messages. For example, if you type "ABC Support Desk" all messages from you will appear to be from ABC Support Desk.
    • Email address: Your email address.
  3. In the "Mail & Newsgroups" section click on "Mail Servers".
  4. If there's already an item in the "Incoming Mail Servers" box, select it and click the "Edit" button. If there are no items click on the "Add" button.
    • Server name: Unix customers - YourDomainName.com, win2000 customers - Mail.YourDomainName.com
    • Server type: POP3 Server
    • User name: Your username, win2000 customers must use UserName#YourDomainName.com
    • Outgoing mail (SMTP) server: Unix customers - YourDomainName.com, win2000 customers - mail.YourDomainName.com
    • Outgoing mail (SMTP) username: Your username, win2000 customers must use UserName#YourDomainName.com

For information about the Netscape Navigator/Communicator email clients click here.

Pegasus Mail

  1. Open Pegasus Mail, click on the "File" menu and select "Network configuration..."
  2. On the "General" tab supply your email address in the field entitled "My Internet email address is:"
  3. On the "Receiving (POP3)" tab supply the following information:
    • POP3 Host: Unix customers - YourDomainName.com, win2000 customers - mail.YourDomainName.com
    • Username: Your username, win2000 customers must use UserName@YourDomainName.com. When you specify the "@" in the username, Pegasus will display an error message. Simply hit "Ok".
    • Password: Your password.
  4. In the "SMTP Host" field of the "Sending (SMTP)" tab either enter the SMTP server provided by your dial-up ISP or: UNIX customers - YourDomainName.com, win2000 customers - mail.YourDomainName.com

For information about Pegasus Email click here.

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