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Using Web-based Email With netMail 3

netMail is a free, web-based, email client provided by Internet Connection for use by it's customers. It offers anyone with an email account on the Internet Connection network the ability to access their email from any computer with a web browser and internet access.

netMail enables you to check your email, compose email messages, and do everything else you can do with your normal email client, all through an efficient and user-friendly web-based interface. And because it utilizes the IMAP protocol, it can be used with other IMAP-enabled email clients to provide you with access to the same email messages and email folders as the ones you access from your desktop client.

Although netMail works well with desktop email software configured to use the POP email protocol, if you plan on using it regularly, you should probably configure your desktop email client to use the IMAP protocol. Doing this ensures seamless integration between netMail and your other email program. For instructions on this, please see the IC Tech. Ref. Document Configuring your email client for IMAP.

Accessing netMail

Screenshot of netMail log in page

netMail is accessed at the following URL using any computer with an internet connection and a web browser:


After typing this into the address bar of your browser and successfully retreiving the page, you'll be greeted with the netMail log in fields:

To access your account through netMail you must provide:

After supplying your information you may choose to have your log in information saved on the computer that you are using. If you're accessing netMail from a public computer, it is recommended that you do not choose to do this.

To complete the log in process click the "Log In" button.

When you log in for the first time, it is strongly advised that you visit the Mail Sending Preferences page in the netMail Configuration menu. This page, along with the other configuration pages, allows you to alter the way that netMail behaves.


Screenshot of improper formatting for netMail log in information Screenshot of proper formatting for netMail log in information

*A Note About Logging Into netMail

Unlike with previous versions of netMail, and most desktop email programs, Windows hosting customers do not have to enter their mail username in any special form (e.g. user#domain or user@domain).

These customers also do not need to enter your domain name as "mail.domain-name".


Configuring netMail

Like other email software, netMail has settings that the user can alter to change the behavior of the program. netMail's settings are broken down into 4 sections:

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