Billing FAQ

1. What payment cycles/terms are available?
2. When I am an Internet Connection customer, am I bound by any contract?
3. Will I receive invoices for my web hosting account?
4. How do I change my billing method/cycle?
5. How do I update account contact information?

1. What payment cycles/terms are available?

You may pay for your Internet Connection hosting account monthly, quarterly, bi-annually and annually with a check, money order or credit card (American Express, Mastercard or Visa). Customers who pay annually will receive a 10% discount on their hosting fees.

 

2. When I am an Internet Connection customer, am I bound by any contract?

No, Internet Connection customers are not bound by any contract. However, use of our services implies that you agree to our User Agreement.

3. Will I receive invoices for my hosting account?

Yes, by default, invoices are sent via email only. If you pay quarterly, semi-annually or annually and would like to receive a hard copy of your invoice delivered via postal mail or fax, simply notify the Internet Connection billing department by email (billing@internetconnection.net) or by phone (410-820-5678).

4. How do I change my billing method/cycle?

There are two ways to update/change your billing method/cycle. First, you may use our online form. The second way to do this is to contact the Internet Connection billing department by email* (billing@internetconnection.net) or by phone (410-820-5678).

 

5. How do I update account contact information?

To update your account contact information, please use our online form or contact the Internet Connection billing department by email* (billing@internetconnection.net) or by phone (410-820-5678).

Related Items

• Policies - Internet Connection