General FAQ.
- How soon can I start using my new website hosting account?
- How does the 120 Day Unconditional Guarantee work?
- Do you provide dial-up services with your equipment?
- Do you offer any other web-related service?
- How do I transfer my files to the server?
- Can I resell web space within my own account?
- Do you accept international orders?
New
web hosting accounts
are up and running within 24 hours of receiving your order. If you're transferring
a domain name to us, the account on our servers is still ready to use within
24 hours. However, the time it takes to get your domain name pointing to
our DNS servers varies.
The way our 120 day money-back guarantee works is quite simple. If you are
dissatisfied with our service for any reason, and you have been with Internet
Connection for 120 days or less, we will provide you with a complete refund.
No, our machines are dedicated to doing only one thing, serving websites.
Yes, Internet Connection provides other services such as eCommerce solutions,
website design, custom programming and
much more. With 11 years of experience providing Internet services, there are few things
that we cannot do. If you require more info on this subject, please
contact
us.
After you've set-up your new
website
hosting account, your next task it to get your content onto the server.
For customers that chose Unix as a hosting solution or use NT without Microsoft®
FrontPage®, you'll want to use FTP to transfer your files.
Here
is a article on using FTP.
For those utilizing FrontPage® on an NT server, FrontPage® handles
the uploading of your files for you. Here
is an article on uploading with FrontPage®.
Yes, your webspace is yours and you have complete freedom to resell it to
your clients, share it with a friend or family member etc.
If you are serious about making money with your site we have a number
of excellent programs that will help you generate income with your site:
- Our
Referral Program - This program is very simple. When a new account
is refered to us we will credit the setup and first month's hosting fee
to the referring client. This offer applies to both new domains and tranferred
domains. To qualify for this program simply refer any account to us.
- Our Reselling Program - To be a reseller,
you need to obtain a Reseller's Account with us and handle all sales, billing,
and support to your customer. In return, we will give you a 10% discount
off our normal rates for all of your resold accounts. These accounts can
then be marked up by you for whatever price you wish to charge. We will
be invisible to your customers, but our staff will be available to answer
all of your support questions directly. Resellers also get exclusive branding
rights to Internet Connection's Suite of Webmaster tools!
- Our Cliq Program - Now you can earn income by simply
displaying an Internet Connection graphic or hyperlink on your site! For
every account that signs up from your site you receive $39.90(available
as a credit or as cash-back). Click here to learn more.
Yes, we welcome and work with customers from around the world. In fact, we
currently host sites in nearly every country on the planet!
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